---
title: "Warranty Claim | Spiro Custom Pools"
description: Submit a warranty claim with Spiro Custom Pools. Existing customers can file a claim online and our team will follow up promptly.
url: "https://spiropools.com/warranty/"
updated: 2026-09-21T17:29:27+00:00
---

# Warranty Claim Submission

FOR EXISTING SPIRO CUSTOM POOLS CUSTOMERS

## We're Happy to Hear From You

Thank you for being a valued Spiro Custom Pools customer. If something with your pool or equipment needs attention under warranty, submit a claim below and our team will follow up as soon as possible.

### Before You Submit

Having the following ready helps us respond faster:

- **Your property address** and the approximate date your pool was built or last serviced by Spiro
- **A clear description** of the issue you're experiencing
- **Photos or video** of the issue, if possible
- **The best phone number and email** to reach you for follow-up

If your pool wasn't built by Spiro, or the issue is outside your warranty coverage, our [pool repair service](/pool-repair/) is also available.

### Submit Your Warranty Claim

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## Warranty Claim FAQ

Common questions about submitting a warranty claim with Spiro Custom Pools.

  How long does it take to hear back after submitting a claim?

Our team reviews warranty claims and follows up as soon as possible, typically within one business day. Response time can vary depending on claim volume and the complexity of the issue described.

 What should I include with my claim?

Your property address, the approximate build or service date, a description of the issue, and photos or video if available. This helps our team assess the claim and respond with next steps faster.

 What if Spiro didn't build my pool?

Warranty coverage applies to work performed by Spiro Custom Pools. If your pool was built by another company, our [pool repair service](/pool-repair/) can still help diagnose and fix the issue.

 Who do I contact if I have questions about my warranty?

Call [(239) 703-7294](tel:2397037294) for Lee/Collier or [(941) 916-2724](tel:9419162724) for Charlotte County, or email [customerservice@spiropools.com](mailto:customerservice@spiropools.com), and our team can walk you through your specific coverage.